Caddis & Waterfowl Wader Warranty
All Products Are Water Tested Before The Name Ever Goes On.
Seasonal Marketing, Inc. (SMI) warrants our products to be free from defects in materials and/or workmanship for one year from date of purchase. Proof of purchase is required to obtain warranty coverage. This warranty does not cover unreasonable or excessive use, damage (rips, tears, punctures, etc.) or any alterations of this product. Seasonal Marketing, Inc. shall in no way be obligated to incidental or consequential damage of any kind. The obligation of this warranty shall be limited to repair or replacement. SMI will make the sole determination as to the validity of any warranty claim and to the method of compensation. If you feel your product is defective, you may:
- If purchase from a retailer: If you are within the retailers return period, return the product to the retailer from which it was purchased. The dealer will make a determination if the product is defective and if so, will either replace the product with a new one or refund the purchase price of the product to you. If you are past the retailers return period, please call SMI at 541-536-2726. When calling, please have available the required information; model number and size and proof of purchase. The consumer will be responsible for return shipping cost.
- If purchased direct from this website or SMI: Return the product directly to SMI by calling 541-536-2726 to request an RA number. When calling, please have a model number and size available. The consumer will be responsible for return shipping cost. When returning, please include your phone number and a return shipping address and reference your RA number. Once the product is received, SMI will determine if it is defective, and if so, will either repair or replace the product free of charge and return it to the sender (cash refunds are not an option).
Seasonal Marketing, Inc.
PO Box 1410 (For US Mail)
51625 Bluewood Ave. (For UPS or FedEx)
La Pine, OR 97739